Exceptions Management

In today's highly regulated business environment, organizations are required to comply with a multitude of regulations and internal policies. However, there are situations where compliance with policies and procedures cannot be achieved for a variety of reasons. In such cases, organizations are obligated to file for and document an exception and follow an appropriate policy exception process.

Rsam for Policy Exception Management

Rsam provides customers with a robust and highly flexible system that allows them to record, track and manage policy exceptions, and relate them to specific internal policies, standards & compliance mandates. Rsam helps organizations create a streamline exception management process; maintain a comprehensive list of exceptions, their current status and vital details surrounding the request.

Rsam's powerful framework automates policy exception cycles that initiate exception reviews, escalations, approvals and renewals on a time sensitive basis. Rsam can also automate the initiation of a renewal process based on changes to policies, regulations or standards should they apply during the lifecycle of an exception.

Out-of-the-box, or custom dashboards and reports allow organizations to track and manage these exceptions while Rsam's email notification engine notifies users to engage in the exception process and send reminders to participants when these exceptions expire. Trends and historical data identifies which exceptions are most often requested and approved, which areas of the organizations file the most requests, how many requests are managed over time thresholds, and much more.

Key Features:

• Increase efficiency in the policy exception management process
• Escalate exception requests based on criticality & other factors
• Accurate & complete information on the type of exceptions that are being requested & approved
• Manage policy exceptions centrally
• Relate one policy exceptions to many findings/gaps
• Relate exceptions to internal and external compliance policies
• Track policy exception expirations & notify users with out-of-the-box alerts
• Increased visibility &accountability of the process by reporting on exceptions across the enterprise, line of business, severity, type of exception or other meaningful groupings